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The new Life Fitness service parts website brings the convenience and ease of shopping online to the parts and service world.
“Life Fitness strives to provide the best global network with best customer support available, and not just within the typical workday hours,” said Life Fitness President Chris Clawson. “This new parts website will give our customers direct access into their account so they can view their order history, their warranty information, and even manage orders for multiple facilities under one account.”
The new website will provide customers with the exact parts list, based on the product serial number, and item diagrams that include parts images. These resources help customers feel confident that they are ordering the correct part. A customer’s complete service order history can also be found on the new Life Fitness parts website, whether the previous order had been placed by phone or online.
Customers can leverage their existing payment terms to order parts online and request technician visits under warranty. Credit card purchases can also be made.
To set up an online account, customers must make a one-time call to Life Fitness at 800/351.3737 for verification purposes.