Service Solutions
Fault Calls Support Team
Should your equipment have a fault we have a full team of customer support consultants ready to assist you and get your machine back up and running as soon as possible. They will guide you through the process and take the relevant information in order to help diagnose and resolve the issue, sending one of our field service technicians who provide cover nationwide if required.
Equipment Maintenance Service Contracts
Keeping your equipment in optimal condition is essential, minimising downtime and prolonging the life of your equipment is our priority. As such we offer a range of service contracts to suit your facility and equipment's needs. Ranging from all inclusive to a simple once a year service, there are tiered options designed to cater to all.
Popular Service Contracts
Equipment essentials Part Ordering
Our parts team are available to help identify any replacement parts you may need from consumables to essential service parts.
If you'd like to place an order for a part for any piece of equipment from one of our brands, or return a part, get in contact with our parts team.
Preventative Maintenance Servicing
Servicing your equipment is key to its longevity, our technicians follow a full service procedure designed to keep machines functioning optimally for longer. You'll receive a full service report and our technicians will identify any work and replacement parts needed following their assessment. We offer service quotations if you don't have a service contract which already include this benefit.
Preventative Maintenance Service
Display your service certificate within the club to show members your equipment is well maintained.
Our technician will provide a report detailing essential and recommended repairs to your equipment by email following their visit.
We will provide you will a detailed parts after service quotation with all the information you need to aid in returning your equipment to full working order.