Pan Pacific Hotel London, United Kingdom

Pan Pacific London was looking for more than just a fitness equipment supplier. They wanted a partner that they could trust to not only deliver a state-of-the-art facility, but that supported them in achieving their vision to enhance users’ wellbeing experiences. The gym combines Life Fitness cardio and strength equipment, and functional training accessories, with Hammer Strength dumbbells and ICG® IC8 Indoor Cycles, in a space that has been thoughtfully designed to support a wide range of training styles - from restorative wellbeing-focused movement to high-performance strength and conditioning.

Whilst equipment quality and performance were key factors for Pan Pacific London, just as important was the service and after-care support on offer. In a luxury hotel environment where reliability and guest experience are critical, having a trusted partner was essential. Life Fitness is able to provide responsive support, preventative maintenance, and expert guidance, ensuring the gym operates seamlessly every day. This people-first approach gives Pan Pacific confidence that the space is not only performing today, but is future-proofed to evolve alongside the hotel’s long-term fitness and wellbeing vision.