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4 Reasons Why Fitness Facilities Should Purchase An After-sales Service Agreement

When you purchase equipment from the Life Fitness Family of Brands, you can expect best-in-class products that deliver superior performance, provide cutting-edge fitness technology and feature an inviting design. However, the journey with Life Fitness doesn’t end there. Perhaps the most important part of your purchase involves the after-sales service agreement.

Limit Equipment Downtime

Not unlike a high-end sport car, fitness equipment requires regular maintenance to keep running optimally.  In the absence of such attention, parts and materials can experience wear and tear that could have otherwise been avoided. This can contribute to preventable out-of-service scenarios, and, likewise, an unsatisfactory member experience. Service agreements are a great way to keep an eye on your equipment by letting Life Fitness do all the work.

Insure Your Investment

It just makes smart financial sense. Why would you spend money on top-of-the-line equipment only to not guarantee its performance?  An equipment standard for measuring return on investment is Net Profit/Total Investment * 100 = ROI. Therefore, a $50K profit against a $200K equipment purchase yields a 25% ROI.  Service agreements can improve that return and stretch your dollar. Even the most basic agreement provides you with a significant level of professional attention and technically superior service to ensure your investment is well taken care of, both in the short term and long term.

Choose from Flexible Offerings

No two business are alike. Therefore, we have developed several different offerings to match your operational and financial needs. Popular plans include extended warranty options in 3, 4- and 5-year timeframes. Preventive maintenance agreements that provide bi-annual or quarterly visits. And, a variety of parts and labor plans that fit your specific preferences. All of these services are performed by certified Life Fitness technicians.

Extend the Longevity of Your Equipment

IHRSA recommends that once every five years club operators spend 10% of revenue on market-driven investments like new equipment. But, that’s not always financially feasible. The best way to cheat time is to monitor your cardio and strength pieces at regular intervals. Thereby giving your business the best opportunity of maximizing the lifespan of your equipment and keeping your customer base happy. Service contracts allow Life Fitness to suggest equipment rotation plans, parts replacement recommendations and cleaning solutions to keep your treads, bikes and ellipticals functioning properly for a very long time.

Additionally, securing a service agreement allows for operators to budget in advance for annual service needs. Ensures that priority is given for those rare times when replacement parts are required. Improves the look and performance of your equipment over time. And, finally, provides access to Life Fitness technical and training professionals to assist with day-to-day needs.

Life Fitness offers several different contract options that have been curated over years of development. To inquire about protecting your investment or to purchase your agreement, call 800.351.3737 or email css.contacts@lifefitness.com.